Delete your Vetsark account
You can permanently request deletion from either farmer profile page in the Vetsark app. A two-step confirmation protects your account from accidental deletion.
Final confirmation
Permanently delete account?
This cannot be undone. Type DELETE to confirm.
Illustration only. Complete deletion securely inside the signed-in app.
In-app instructions
Four steps, with a deliberate final check
You must be signed in so Vetsark can authenticate the request and prevent someone else from deleting your account.
- 01
Open your profile
Sign in to the Vetsark app, then tap your profile picture or profile icon near the notification bell.
- 02
Choose Delete account
Scroll to the account actions on either farmer profile page and select Delete account.
- 03
Review the first confirmation
Read what will be deleted, what may be legally retained, and confirm that you want to continue.
- 04
Type DELETE
In the final confirmation, type DELETE exactly and submit the request. Keep the app open while it processes.
If the request fails
The app will show an error and your signed-in session will remain available. Local session data is cleared only after Vetsark confirms that the authenticated deletion request succeeded. You can retry or contact support if the problem continues.
What happens next
Deletion is permanent
Retrieve any records you need before confirming. Once deletion succeeds, you will lose access to the account and deleted data cannot be restored through the app.
Deleted
Account and profile
Your login access, profile, preferences, and information that is no longer required are permanently deleted or anonymised.
Deleted
Optional content
Uploaded content and associated records are deleted when no continuing legal or operational reason requires them.
May be retained
Legally required records
Identity-verification, agreement, financing, repayment, transaction, fraud-prevention, complaint, audit, or dispute records may be retained for the period required by applicable law. They are restricted from ordinary use and deleted or anonymised when the retention obligation ends.
Need another route?
We can help with your request
If you cannot access the app, email us from the address associated with your account. We will verify your identity before acting on a deletion request. Never send your password, BVN, NIN, bank statement, or identity document by ordinary email.